Cancellation Policy
- Cancellations will only be considered if the request is made 3 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery.
- NSA Constructions does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that the quality of the product delivered is not good.
- In case of receipt of damaged or defective items, please report to our customer service team. This should be reported within 3 days of receipt of products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3 days of receiving the product.
Refund Timeline
In case of any refunds approved by NSA Constructions, it will take 3 days for the refund to be processed to you.
Return Policy
We offer refund / exchange within first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.
Eligibility for Return/Exchange:
- The purchased item should be unused and in the same condition as you received it.
- The item must have original packaging.
- If the item was purchased on a sale, then the item may not be eligible for a return/exchange.
You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase.